Extend Your Team with Managed IT Services
Managed IT services act as an extension of your team by supporting day-to-day functions so your team can focus on priority projects. Combining in-house IT teams and managed service support from Bluesource means saving money, increasing efficiency, and sharing expertise.
Types of Managed IT Services
Managed service providers, or MSPs, can include fully managed services, on-demand services, co-managed IT service providers, or specific service offerings such as security service providers. Bluesource managed service offerings include:
- On-demand eDiscovery, administration, and compliance services
- Fully managed Arctera applications
- Support for Microsoft Technologies
Expectations of Managed Services
What can you expect from a managed service provider? Cost efficiency, scalability, expertise, and timely responses – all backed by a Service Level Agreement. Bluesource managed IT services include a 99.9% system availability guarantee, 24/7/365 support, and a 15-minute response time, all backed by SLAs.
Cost Efficiency
MSPs operate on a predictable subscription model, often reducing operational costs compared to hiring and maintaining a full in-house team.
Access to Expertise
MSPs provide access to specialized professionals and the latest technologies, addressing skill gaps efficiently.
Our expertise includes technical skills, products, and compliance regulations, including GDPR, SEC regulations, HIPAA, and others.
Scalability
Managed services can easily scale with your business, adapting to growth or shifts in IT demands.
Proactive Support
Many MSPs focus on preventive measures, monitoring systems 24/7 to avoid downtime and mitigate risks. Bluesource managed services include proactive monitoring and fault remediation to identify, assess, and address potentially disruptive issues.
Bluesource Managed Services
Arctera
Bluesource is an Arctera Silver Partner, offering fully managed services for a variety of Arctera (formerly Veritas) products:
- Enterprise Vault
- Arctera Insight Archive
- EV Discovery Accelerator
- EV Compliance Accelerator
- Arctera eDiscovery
- Arctera Merge1
- Insight Capture
- Arctera Data Insight / Information Governance
- Arctera Advanced Surveillance
Microsoft
Bluesource augments your Microsoft environment with DiscoveryAssist, ComplianceAssist, AdminAssist, and managed M365 Backup.
Your Managed Services Solution
There’s no one-size-fits-all solution with managed services. Bluesource offers cost efficiency, expertise, scalability, and an extra set of hands for your in-house IT team. Combine fully managed services or on-demand support offerings to enhance your data governance, compliance, and technology.
