Managed IT Services: An Extension of Your IT Team
Keep Your Business Running Smoothly
IT teams cover a lot. Keeping up with ever-changing platforms and software updates is a full-time job. Luckily, that’s our main focus. Migrations, archiving, backups and eDiscovery are our specialties. Leave the day-to-day management to Bluesource so your in-house IT team can focus on critical projects and business priorities.
Maintain and evolve your critical infrastructure and free up your team for strategic projects.
We’re committed to ensuring your peace of mind. Our technical experts are on hand 24 x 7 x 365 No exceptions, no compromises.
Managed Services Benefits at a Glance
- The comfort of 24 x 7 x 365 support with industry leading response time of 15 minutes
- Potentially disruptive issues identified, assessed and addressed with strategic guidance provided
- A 99.9% availability guarantee and financially backed Service Level Agreement
- Access to experienced technicians as an extension of your team at a fraction of the cost of hiring dedicated staff
- Adherence to ITIL framework and ISO27001 Information Security standard
- Knowledge of GDPR, HIPAA, FINRA, SOX, and other regulations
- Flexible support options for on-premise, cloud, or hybrid solutions
- Apply upgrades, patches and hotfixes
- Predictable operating costs to help businesses operate and plan expenditure
- Improved business productivity by enabling innovative business technologies faster
- Time freed up to focus on critical projects while we look after the day-to-day
- The versatility to add or change what we manage as needed
- Robust, proven approach to managing specific Microsoft and Veritas technologies
| Support When You Need It | Improved Compliance | Technology Updates |
| 24/7/365 global support to assess, prioritize and resolve application issues. | Our comprehensive understanding of data compliance fills the knowledge gap in local IT teams. Partnering with Bluesource ensures adherence with rules and regulations.. | It’s our experts’ job to stay current with ever-expanding enterprise technology. We help determine the right products, strategize to meet your needs, and stay up to date. |
Fully Managed IT Services
Arctera (formerly Veritas) Technologies
Enterprise Vault
Arctera Insight Archive
EV Discovery Accelerator
EV Compliance Accelerator
Arctera eDiscovery
Arctera Merge1 (Insight Capture)
Arctera Data Insight
Arctera Advanced Surveillance
DiscoveryAssist and AdminAssist
Bluesource can augment your eDiscovery staff with Discovery Assist and Admin Assist – to help with specific aspects of your Arctera (formerly Veritas) and Microsoft Purview Solutions.
